IncaSpin Casino Terms and Conditions

Welcome to IncaSpin Casino. These Terms and Conditions govern your access to and use of our website, games, bonuses, and all related services available at incaspin.com. By registering an account, making a deposit, or placing any wager on our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not accept these conditions, you must not use our services. We reserve the right to update or amend these Terms at any time, and continued use of our platform constitutes acceptance of any revised version.

1. About Us and Our Licensing

At IncaSpin, we operate under the legal name Legasta Technologies SRL, a company incorporated under the laws of Costa Rica, company number 3-102-921383, registered at Province 01 San Jose, Canton 01 San Jose, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Thirty Three Five. We are licensed and regulated by the Tobique Gaming Commission under online Gaming Licence No. 0000058. Our commitment to fair play, player safety, and responsible gaming underpins everything we do. For any enquiries, you may contact our support team at support@incaspin.com or reach our dispute resolution service at disputes@egis-adr.com.

2. Eligibility and Account Registration

Here at IncaSpin, we require all players to register an account before placing any real-money wager. To use our services, you must meet the following conditions:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction in which online gambling is legally permitted.
• You must not be a resident of any restricted territory listed in our Restricted Countries policy.
• You must provide accurate, complete, and truthful personal information during registration.
• You may hold only one account per person, household, IP address, email address, telephone number, and payment method.
• You must not use a VPN or similar technology to circumvent geographic restrictions; doing so will result in forfeiture of funds and account closure.

Our IncaSpin Casino login process requires a valid email address and a secure password. An optional promotional code may be entered at registration. By checking the age-confirmation box, you declare that you meet our eligibility requirements.

3. Restricted Countries and Jurisdictions

We do not accept players or process deposits from certain jurisdictions. Our restricted territory policy operates across three layers:

Layer 1 – No Deposit and No Real-Money Play

Players from the following territories may not register or play at IncaSpin Casino: United States of America, United Kingdom, China, the Canadian province of New Brunswick, Spain, Netherlands, Israel, Lithuania, Russia, Ukraine, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan, Azerbaijan, Armenia, Gibraltar, Jersey, Curacao, Dutch West Indies, French overseas territories, and others as specified in our full restricted list.

Layer 2 – FATF Compliance

In line with our obligations under anti-money-laundering regulations, we do not accept players from FATF blacklisted or greylisted jurisdictions, including but not limited to North Korea, Iran, Pakistan, Myanmar, Syria, Turkey, and Yemen.

Layer 3 – No Payments Accepted

We do not process payments involving Afghanistan, Cuba, Iraq, Libya, Venezuela, Somalia, Sudan, and other sanctioned territories. Additionally, certain game titles are subject to individual supplier geo-restrictions that may limit access in specific markets. Players from Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, the United Arab Emirates, and Ukraine are not eligible to win NetEnt progressive jackpots, including Mega Fortune and Arabian Nights. Any jackpot win by a player from one of those territories will be annulled.

4. Deposits, Withdrawals, and Payment Terms

4.1 Accepted Currencies and Deposit Methods

At IncaSpin, we accept the following currencies: EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, CHF, HUF, DKK, BTC, and LTC. Our accepted deposit methods include Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Jeton, bank transfer, and cryptocurrency (BTC, ETH, LTC, DOGE). The minimum deposit is 15 EUR or its equivalent in other accepted currencies.

4.2 Withdrawals and Processing Times

Our IncaSpin withdrawal process may take up to 72 hours for internal verification, plus additional processing time depending on your chosen method. Credit and debit cards, e-wallets, and cryptocurrency withdrawals are processed instantly to within a few hours; bank transfers take 1–5 business days. The minimum withdrawal amount ranges from EUR 50 to EUR 120 depending on your country of residence and payment method. All transactions are processed fee-free by us.

4.3 Withdrawal Limits and Large Wins

We apply daily, weekly, and monthly withdrawal limits that vary by loyalty rank. Your current limits are visible inside the Withdrawal section of your account. Weekly and monthly limits reset on a rolling basis — every 7 and 30 days respectively — not at the start of a calendar week or month. Any win exceeding EUR 15,000 may be paid in monthly instalments of up to EUR 15,000 until the full amount is settled. We require a 3x playthrough of any active deposited amount before a withdrawal may be processed, as part of our anti-money-laundering obligations, even where no bonus is involved.

4.4 Refund Policy

Funds are treated as consumed at the moment a game round is initiated. We do not offer refunds or cancellations once a wager has been placed. Any bonuses and bonus-derived winnings in your balance will be deducted before any refund is calculated in the exceptional circumstances where a refund is warranted.

5. Bonuses and Promotions

5.1 Welcome Package

We offer a Welcome Package of up to EUR 2,750 plus 275 Free Spins spread across your first three deposits. The maximum bonus awarded per deposit stage is EUR 150, regardless of the headline figure displayed on our promotions page. Wagering requirements are set at 40x the bonus amount. The maximum bet permitted while a bonus is active is EUR 5. The maximum cashout from any bonus is 10x the bonus value. Bonuses must be activated within 3 days; free spins and winnings derived from them are valid for 7 days.

5.2 Finland-Specific Offer

Players registered from Finland receive a different Welcome Product: 250 BGaming free spins in place of the standard package, with 50 credited immediately and the remainder delivered daily over 5 days on selected BGaming titles. Finnish players are not eligible for the High Roller Bonus.

5.3 High Roller Bonus

Our IncaSpin bonus for high-value depositors offers 50% up to EUR 500, using the promo code 50HIGH. The minimum qualifying deposit is EUR 300. Wagering is set at 40x the bonus. This offer is repeatable every 30 days once your full Welcome Package has been used. It is not available to players from Finland.

5.4 General Bonus Rules

The following rules apply to all bonuses available at IncaSpin Casino:

• Only one bonus may be active at a time, unless the bonus-page FAQ specifies otherwise. Please note that conflicting information may appear across our documents, and in all cases the Accounts, Payouts and Bonuses clause shall take precedence.
• Bonuses are limited to one per person, household, IP address, email address, phone number, bank account, payment account, and device.
• The maximum amount withdrawable from free-spin or no-deposit bonuses is EUR 50, even after wagering requirements are fully met.
• If you are in a self-imposed Cooling-Off period at the time of a win, no prize will be awarded.
• Withdrawal of the main deposit before wagering is complete will result in forfeiture of the bonus and all related winnings.
• Bonuses accrue in Central European Time (CET).

5.5 Bonus Contribution Rates

Wagers contribute to bonus wagering requirements at the following rates: Slots 100%, Buy Feature 50%, Live Roulette 10%, Blackjack 10%, Instant Win 5%, Table Games 0%, Scratch 0%, Live Games 0%. A list of excluded slots is available at incaspin.com/en/restricted-slots.

5.6 Bonus Abuse

We reserve the right to void winnings and close accounts where bonus abuse is identified. This includes but is not limited to: exploiting bonus stages, delaying game features until after wagering is met, placing large blackjack bets mid-wagering, or accepting bonuses solely to generate positive expected value. The penalty for confirmed bonus abuse is immediate confiscation of winnings and permanent account closure.

6. Loyalty Programme and VIP Club

Our IncaSpin Casino loyalty programme operates across four ranks: Bronze, Silver, Gold, and Platinum. Higher ranks unlock increased withdrawal limits and improved cashback rates. Silver players receive 1% additional cashback, Gold players receive 2%, and Platinum players receive 3% on top of the base rate. The VIP Club is accessible from Gold rank upward and provides access to enhanced bonuses, personalised service, and higher withdrawal ceilings. Specific threshold criteria for rank progression are managed internally and visible within your account dashboard. Our Realtime Gamification and Loyalty Suite — featuring Missions and Store, Wheel of Fortune, and Tournaments — runs alongside the rank ladder as part of your overall player experience.

7. Responsible Gaming

We at IncaSpin are committed to promoting responsible gaming. We provide a range of tools to help you stay in control, including deposit limits, session limits, cooling-off periods, and self-exclusion options. If you believe your gambling may be causing harm, we encourage you to contact our support team at support@incaspin.com or use the self-exclusion feature available in your account settings. Please be aware that if you win during an active Cooling-Off period, that win will be void.

8. Platform Access and Technical Requirements

Our IncaSpin Casino app is available as a progressive web app (PWA) installed directly from your mobile browser — no app store listing is required. The incaspin app supports both iOS and Android devices. We offer a desktop browser version and a fully optimised mobile browser experience. The inca spin login is accessible from any compatible browser without any additional software download. We do not guarantee uninterrupted service and accept no liability for technical failures beyond our reasonable control.

9. Intellectual Property and Use of Our Platform

All content on incaspin.com, including graphics, software, logos, and game assets, is owned by or licensed to us. You may not reproduce, distribute, or commercially exploit any content without our express written permission. Your account is for personal use only and may not be transferred, sold, or assigned to any third party.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to our operating jurisdiction. If you have a complaint, we ask that you first contact our support team at support@incaspin.com. If a dispute cannot be resolved internally, you may escalate the matter to our approved alternative dispute resolution body at disputes@egis-adr.com. We will cooperate fully with any investigation conducted by our regulator, the Tobique Gaming Commission.

11. Amendments and Final Provisions

At IncaSpin Casino, we reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated via email or on-site notification. Your continued use of our services after any amendment constitutes your acceptance of the updated terms. If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force. These Terms constitute the entire agreement between you and us with respect to your use of our services.

If you have any questions about these Terms and Conditions, please contact us at support@incaspin.com. We are available 24/7 via live chat and email to assist you.