Responsible Gaming at IncaSpin Online Casino

Our Commitment to Safe Play

Here at IncaSpin, we operate under the Tobique Gaming Commission licence (Online Gaming Licence No. 0000058), and responsible gaming is not simply a regulatory checkbox for us — it is a core value. We are committed to maintaining a safe environment where players can make informed decisions, access self-help tools easily, and reach our support team whenever they need guidance. Our platform is designed with safeguards at every level, from account registration to withdrawal processing, to ensure that your well-being is always our first priority.

We also want to be transparent: our games are designed for adults aged 18 and over. Registration at IncaSpin Online Casino is mandatory before any wager is placed, and by creating an account you confirm that you meet the minimum age requirement. We do not allow underage play under any circumstances.

Recognising Problem Gambling

We at IncaSpin understand that for a small number of players, gaming can shift from entertainment into something more difficult to manage. Recognising the early signs of problem gambling is an important step toward getting the right support. Ask yourself the following questions honestly:

• Do you spend more money on gaming than you originally intended?
• Do you chase losses in an attempt to win back what you have spent?
• Do you feel anxious, irritable, or restless when you are not playing?
• Has gaming begun to affect your relationships, work, or financial situation?
• Do you hide your gaming activity from family members or friends?
• Have you borrowed money or sold possessions to fund your gaming?
• Do you find it difficult to stop playing even when you want to?

If you answered yes to any of these questions, we strongly encourage you to use the responsible gaming tools available on our platform and to consider reaching out to a professional support organisation. At Inca Spin, you will always find our team ready to assist you without judgement.

Responsible Gaming Tools We Provide

Our IncaSpin platform gives you direct access to a range of self-management tools within your account. You are in control, and we make it as straightforward as possible to set boundaries that work for you.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to cap the amount of money you add to your account within a given period. Once a limit is set, it takes effect immediately. If you choose to increase a limit, a cooling-off period applies before the change is activated — this gives you time to reflect on your decision.

Session Time Limits

At Inca Spin, we allow you to set a maximum session duration so that you receive a notification when you have been playing for your chosen length of time. Regular breaks are an important part of healthy gaming habits, and we actively encourage you to use this feature.

Loss Limits

You can define the maximum amount you are willing to lose over a day, week, or month. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool is particularly effective for players who want a firm financial boundary in place.

Reality Checks

We at IncaSpin provide reality check notifications that appear at intervals you choose during active gaming sessions. These reminders display information about how long you have been playing and how much you have spent, helping you to stay grounded and make conscious choices.

Cooling-Off Period

If you feel that you need a short break from gaming, our Inca Spin platform allows you to activate a cooling-off period. During this time, you will not be able to log in or place bets. Please note that if you are in a cooling-off period at the time of a win, no prize will be awarded — this is an important aspect of how this tool works, and we want you to be fully informed before activating it.

Self-Exclusion

For players who feel they need a longer or permanent break, we offer a self-exclusion option. Once self-exclusion is activated on your IncaSpin account, you will be blocked from accessing the platform for the chosen duration. We will also make reasonable efforts to ensure that you do not receive any promotional communications during this period. Self-exclusion is a serious and meaningful step, and we support every player who chooses to take it.

Our Responsible Gaming Tools at a Glance

Protecting Minors

We at Inca Spin take the protection of minors extremely seriously. Our services are strictly for players aged 18 and over, and we apply age verification procedures as part of the account registration and identity verification process. We strongly recommend that parents and guardians who share devices with children use parental control software to prevent access to online gaming platforms. Trusted tools for this purpose include:

• Net Nanny – netnanny.com
• Cybersitter – cybersitter.com
• Gamban – gamban.com

If you believe an underage person has accessed an IncaSpin account, please contact us immediately at support@incaspin.com so we can take swift action.

External Support Organisations

At Inca Spin, we encourage any player who is concerned about their gaming habits — or the habits of someone they care about — to reach out to one of the following independent organisations. These services are confidential, free of charge, and available around the clock:

• GamCare – gamcare.org.uk – Counselling, advice and support for anyone affected by problem gambling
• Gamblers Anonymous – gamblersanonymous.org – A 12-step recovery programme and peer support network
• BeGambleAware – begambleaware.org – Information, self-assessment tools and treatment referrals
• Gordon Moody Association – gordonmoody.org.uk – Residential treatment programmes for gambling addiction
• Gambling Therapy – gamblingtherapy.org – Free, multilingual online support service